Prescott Import Car Service : Prescott, AZ
Since 1980, Prescott Import Car Service has provided Guaranteed Superior Service for European and Asian imports for any inspections, repairs, or preventative maintenance services that you need! This page is just a quick overview of the ways that we’re different from any other place that you can take you car.
VW Factory Authorized
We are VW factory authorized to perform any warranty work on Volkswagen vehicles. See why this matters.
Full Range of Services
We’re here to exceed your expectations with a full line of services available. We provide the highest quality service for all Asian and European Imports, including Audi, BMW, Mercedes, Volvo, Acura, Honda, Lexus, Toyota, Subaru, VW and others.
AAA Approved Auto Repair
Prescott Import Car Service is a AAA Approved Shops in Prescott, and has been awarded the Top Shop Award by AAA Arizona for NINE YEARS straight.
Simply put, we are one of Prescott’s highest quality service centers. In business for over 37 years right here in Prescott, we provide outstanding, friendly service. Our shop is clean, our technicians are highly trained, and we perform top quality work.
Call 928-778-9305 for an appointment, or schedule online
Specializing in European and Japanese Import Vehicles
Audi
Acura
Volvo
Volkswagen
BMW
Mercedes
Lexus
Toyota
Mini Cooper
Honda
Subaru
REputable. Clean. Dependable. service.
Casey McMillan
22:19 27 Dec 20
The best shop I have ever had the pleasure of working with. Highly detailed, fast work, good communication, fair prices. When you find a good autoshop, you stick with them for life!
Jill McDaniel
22:12 25 Dec 20
Prescott import car service is very professional and accommodating to their customers.
granny of 3
14:04 24 Dec 20
I took my Honda CRV in for it's 20,000 mile service and wish that I had taken it there for the first 5m and every 5,000 after. If I ever buy a new car again, Prescott Import is the best, so they are my go to forever.read more
Jessica Ebarb
23:14 24 Nov 20
I had to come in to get an extra key for my VW Passat. I wasn't sure when I called if they'd be able to help because online it said you had to contact a certified dealer for Volkswagen. Prescott Import Car Service is indeed a certified dealer and can get those types of parts. David was so great and truly helped me out. The turnaround was so quick. They are committed to helping out and giving the best HONEST price. I really appreciate their help!read more
Mark Bergh
02:32 30 Aug 20
Outstanding full service shop. Courteous and prompt. I have 2 German cars that have been serviced here and their diagnostics have been spot-on along with high quality workmanship. Very clean shop and technicians.read more
Miguel Gutierrez
00:48 16 Jul 20
Great mechanics, they treat your car better than the dealerships. They tell you what it needs and nothing else.
H R
15:38 09 Jul 20
David and his crew at Prescott Import Car Service are knowledgeable, friendly, and easy to work with. I have complete trust in them as it relates to vehicle service. I would not take my car anywhere else.read more
George Liban
18:10 04 Jun 20
Very professional, yet friendly. All the staff seems to take pride in their daily work. And when done, my car has always been serviced correctly— the FIRST time.
ted hicks
15:43 28 May 20
Dave and the group went out of their way to accommodate me so that I could get the necessary service on my VW. Bravo Zulu to Prescott Import Car Service. Ted Hicks
IC Pete
22:58 04 Apr 20
Prescott Import Car Service has performed all the maintenance on our 2017 VW Golf since we moved to the area several years ago. They always treat us with respect and their work is top-notch. Recently they alerted us to a factory recall campaign for the rear suspension that they found when we brought our car in for its annual service. Highly recommended!read more
Todd Schmidt
14:06 20 Mar 20
My 2013 mini cooper S engine light came on, and it was running very rough. So I took it to Prescott Imports and they had it running great ! In a short time. They pinpointed the root cause, while dealing with 9 different error codes. Very skilled mechanics. Thank you for all of your help. - Toddread more
Abby Goe Bcc
22:19 12 Mar 20
I only needed my headlight restored (not a big job), but they got it done in less than 10 minutes, were super kind/professional, and had my car parked right at the front door when it was finished; nice touch!read more
Sandy Towle
00:56 11 Mar 20
Never a bad experience. Always very helpful and as accommodating as possible.
Dee Pellandini
23:41 17 Feb 20
They did it got car running perfectly again. David very helpful
Quinton Wilder
23:47 21 Jan 20
Love this place. Only place in town I take my Volvo. Highly recommend. Good staff, fast and good, also not expensive.
Win Enders
19:41 06 Jan 20
I was very pleased with the service on my VW Tiguan
Linda Evans
18:33 26 Dec 19
This is the best car service we,ve ever had. Staff is always knowledgeable and thorough, even with my husband's older "treasure". We are confident in their diagnosis and honest estimates on all of our vehicles. So grateful that we found them when we moved to the area.read more
Melissa Genco
08:12 11 Dec 19
Great service. Friendly staff. Honest about what needed to be fixed on my car and explained everything. No one else works on my car anymore.
Mary Walters
17:35 21 Nov 19
The best car service I have ever had! Knowledgeable, helpful, friendly, I can’t say enough about the people at Prescott Import Car Service. I’m a customer for life. Thank you!
Margi Tays
16:50 26 Sep 19
They are always nice there. Last time I took the car in for an oil change they missed something. They were very prompt about fixing it under warranty as soon as I told them about it. I was a little slow to do thatread more
Paul Robinson
00:51 25 Sep 19
They are friendly, and fast, with excellent work quality. Amazed at how fast they got my car back to me.
Brian Lakin
19:35 31 Jul 19
I can't say thank you enough!!! Thank you so much for taking care of my little 2017 tigi!!!! We rolled into Prescott and our car info system reported the oil needed changing. They were able to squeeze us in between other repairs they were doing and us taken care. Our drive back to Chicago would have been uncomfortable and our vacation not ruined but worrisome. 1700 miles knowing you need to change that oil and taking that chance... Thanks again for taking great care of my little Scooter!!!read more
Tami Jones
20:10 26 Jul 19
Love bringing my cars here! The guys are honest and provide top notch repairs and service. They care about their customers and I feel like a part of the family every time I go there.
Dan Fraijo
15:08 25 Jul 19
Always great with fantastic customer service!
Rick Schmidt
15:13 30 May 19
It was a blessing to find these guys when I moved to town. They know what they're doing, and treat their customers with kindness and respect. A rare thing these days!
Tish Johnston
19:56 10 May 19
Steve, David, and Brandon provide excellent service on my VW Passat. They are prompt and efficient. I would not go anywhere else to have my car serviced.
Linda Evans
16:22 11 Apr 19
The service is excellent, the staff is very professional and friendly. Best car service ever.
Tina Breaux
21:42 25 Feb 19
Lowest price around to fix my import. Very friendly and knowledgeable staff. I won't waste my time calling around for price quotes or taking my vehicle anywhere else but to these guys ?
mike coykendall
16:37 21 Feb 19
Excellent service on my Audi. Very honest, did not suggest doing things that were not needed.
Ann Crossland
15:12 21 Feb 19
Brought my Beetle in for a factory update, but they did a an overall inspection. Gave me a heads up on tire treads & I got an on-the-spot oil change. Nice guys, very professional attitudes, quick svc, fair co$tread more
Gerard Carlos
21:34 21 Jan 19
Brandon and Scott demonstrated excellent customer service, prompt response to my concerns, and went the extra mile in servicing my VW.
Ellen Radavich
20:50 17 Jan 19
Prescott Import Car Service has become my "Go-To" place for all of our vehicle needs. Their friendly, knowledgable & helpful staff will keep our family coming back with the confidence that our vehicles are getting the best service available!read more
Debbie Fishell
21:17 14 Jan 19
Great shop. We mived to Prescott and didnt know any shops to take our cars too, glad we found them. Dave and his guys are very thorough and take the time to explain and resolve the problem.
Caroline Pruett
00:38 30 Dec 18
Great service and excellent customer service!! Honest and trustworthy.
Lou Magdaleno
22:14 13 Dec 18
David & Brandon are very accommodating in scheduling an convenient appointment. I'm always satisfied with the work performed.
M H
01:53 05 Dec 18
Dave and staff always top notch .... You need it they tell you..... you dont they dont pressure repairs which are not needed. You pay but you get your monies worth too.
Edward Baxter
17:04 11 Nov 18
As a former ASE master tech at Prescott Import Car Service, I wanted to share my thoughts on why this shop is the best that Prescott has to offer. Honesty & excellent service is their number one priority. Prescott Import sets the standard as to how a shop should be run and their customers treated. They are organized, professional, knowledgeable, friendly, have the necessary tools, equipment & software to provide the best service out there. They were an inspiration to me to start my own shop in Colorado. Prescott is fortunate to have such a fine tuned auto repair business. You’ll love working with Steve, David & Scott. Miss you guys !read more
Mike Davis
22:08 08 Nov 18
Wish I had this shop where I live! I purchased an Audi TT over the internet and asked them to perform an inspection of the vehicle. They inspected the vehicle and emailed a detailed report with photos. After I agreed to the purchase, I asked them to perform a repair of the right paddle shift switch which they did. They had noted earlier of some minor scratches on the car and they buffed the entire car. While there, they also changed the oil. The cost of all of this work was very reasonable. They even offered to keep the car in their garage until I flew out there to pick it up. Dave and Brandon were very friendly and professional. Just wish they were here in Texas! Thanks guys!read more
pamela mcclure
15:07 20 Sep 18
I became a very loyal customer of Prescott Impart Car Service in 2015, when I first relocated to Prescott AZ. I found them to be professional, in that they gave me excellent service, explained the issues concerning my car and the costs associated with the repairs. The estimates were provided broken down, into parts and labor, followed by a discussion as to what was the best day and time for both of us. I have since given out several of their Business Cards, for those of us who drive a V.W. Beetle, need to stick together. The gentlemen who work the front desk are extremely customer focused, and exceptional with their personalities enhancing your visit with the upmost of confidence. The mechanics are wonderful and if you have the chance to interact with them they are also professional. I appreciate this business, its employees and I will forever be referring them to "other" foreign car drivers. Thank you for "your service".read more
Bear Shimmin
18:41 06 Sep 18
Not only are the staff at Prescott Import Car Service wizards they are in the person of Dave, with whom you will first relate the nicest service providers you will ever meet. The level of comfort afforded customers who are bringing a huge investment in for scheduled or emergency service is superior. The work done will be the work required. At a fair price. Ten years with this great company affords my recommendation stature. My car runs well and my checkbook is intact. L. Baron Shimminread more
Jessica Subh
16:28 06 Sep 18
Prescott Imports is the most reliable, trustworthy shop we have ever been to! Brandon and Dave are always so helpful and are always willing to go above and beyond. I recommend this shop to everyone!
Michael Hunt
17:47 30 Aug 18
I have had several major repairs performed at this facility, and in every case the work has been done correctly, on time, and at the quoted price. No suprises. This makes me feel confident about returning for any future needs. The service manager, Dave, is both professional and friendly.read more
Barbara Roshay
15:22 23 Aug 18
I wouldn’t go anywhere else. The service is excellent and they are always able to provide what is needed in a reasonable time. They are honest and thorough.
Jake Sheire
17:59 09 Aug 18
Amazing service! Brandon was awesome and the mechanic did a great job on my Lexus. I broke down on the CD way to Payson from Vegas and they put a rush on my job to get me done the same day! Thank you so much guys! Your communication was also top notch!read more
Ron Youngclaus
13:50 29 Jun 18
Great article on cleaning cloudy headlights. Very informative. Thanks.
Greg Spencer
01:33 29 Jun 18
I can’t speak too highly of Prescott Import Auto Service. Their service is great. They are helpful, honest, reliable, and affordable.
Holly McLean-Aldis
16:52 07 Jun 18
Prescott Import Car Service is the only shop I will use for service for my MINI. They are consistently the best and they know their cars. You can get a hint of how good they are by watching the number of return customers. Absolutely the best out there. No need to drive 100+ miles to get a MINI serviced in Scottsdale and I know I can trust Prescott Import to not suggests service that is not necessary. 10 stars all the way!!!read more
JB Greenwood
20:47 19 Apr 18
Great service facility. We own two Land Rovers (2008 & 2015) and these guys keep them performing beautifully. Work is always done right the first time, and vehicle comes back clean and ready to roll. Very reasonable fees. You can trust these people with your vehicle and know that the work has been done with care, and that it's been done right.read more
Bert Stanfield-Pinel
14:56 12 Apr 18
What a service facility should be. Courteous, honest, precise and reliable. No hesitation and I have been using them over 10 years for Lexus and VW.
Dexter Biedenkapp
20:43 21 Mar 18
This place is the best! I've been taking my car here for years and never a problem one. The service is the best, the mechanics are the best, the owner is the best! If you have an import vehicle, by far this is the place in the Prescott area.read more
Amber Bosworth
15:48 15 Mar 18
Love bringing my VW to this shop. I know it’ll be taken care of. The service it incredible.
Dianne Echazabal
13:34 11 Feb 18
These guys are the best most professional car repair company I have ever been to! I am 62 years old, and have had many makes and models over the years. Used dealerships and private garages in several states over my lifetime. But without a doubt, the place is the best. I purchased a pre owned VW 2010 Eos about 2 years ago. There is no VW dealer in Prescott. So when I saw that they were a certified repair shop and checked with several VW owners on the streets, I got all terrific reviews. They have been faithfully servicing my cute little hardtop convertible ever since. Love this place and my little car. Now, my husband wants to bring his late model Toyota Rav to them too!read more
Al Bradshaw
18:15 25 Jan 18
My wife and I have received consistently excellent service from Prescott Import Car Service for several years. We like to keep our cars a long time (who needs car payments), and we depend on Prescott Import to keep them in top, reliable condition. When our vehicles--an Avalon and a Tacoma--need something, they let us know. But we trust them not to recommend something unnecessary. Prescott Import Car Service is a five-star business with five-star employees.....Al B. / 1-25-18read more
amelia mitchell
01:01 22 Dec 17
Great service from good, honest, knowledgeable (and friendly) people. Wouldn't take my car anywhere else.
Holly Aldis
18:38 30 Nov 17
One car place that I can trust. No surprises here. They tell you what you need to know and give you the choice for service. As a customer, I can tell you that it is one place you will return to because you can trust them. They also know their cars. Thank God for them--no more trips to the dealer in Scottsdale. Love this business!read more
Evan Buckner
20:26 27 Oct 17
Great place. Great work. Great people Highly recommend
cary graller
14:13 19 Oct 17
very timely, efficient, thorough, friendly, courteous and knowledgeable shop. we are very trusting that our vehicles will receive the best and most reasonable service. Thank you guys.
DIANNE ECHAZABAL
15:04 28 Aug 17
David Mendez, Service manager is fantastic. Easy to understand, if your not a gearhead. Very reliable services and great prices.
JM Dunn
17:43 24 Aug 17
David at the Service Desk is a pleasure to deal with. No high pressure. Excellent service. I've only been here twice but was very pleased with the quality of work both times. Even got my vehicle back the same day!read more
Peggy Knoll
03:25 30 Jun 17
This business has serviced four VW vehicles that I have owned since I moved here in 2004. They have gone above and beyond when I needed to coordinate with a local body shop for repairs. I trust them entirely to do what's best for me and my safety. Thanks Steve, David and the whole crew!read more
Lisa Novak
15:18 29 Jun 17
We have taken our cars here for years. Excellent service every time!
Kathy Petrovich
17:08 08 Jun 17
I wouldn't trust any other repair shop. The employees are the best. They are honest hard working people who value their customers.
Greg Watts
19:11 24 May 17
We have been using Prescott Import Car Service for several years. They always have a very professional atmosphere and demeanor when dealing with you regardless of whether it is a simple basic repair or more complicated and even a repeat under their warranty. Though this has not occurred where it was actually a fault on them (in our case) but the OEM part. We highly recommend them and will continue to use for the future.read more
Linda Halls
02:20 31 Mar 17
A great experience. Everyone there is top notch. They did what they said they would do and no hidden surprises with the bill. We recommend this shop to anyone.
Bill Betts
20:18 16 Mar 17
Great staff and excellent service. Highly recommended to my friends.
Jo Puntenney
19:50 09 Mar 17
I never worry about taking my BMW to Prescott Import Car Service. They have always been very honest, reliable and very very friendly. I will never take my cars any place else.
Margie Jones
21:27 02 Mar 17
GREAT! David & Brandon are the best! My car is well taken care of by the mechanics.
Doug Iverson
16:55 26 Jan 17
We will be back. Work is delivered on time, fully explained, and done by a long-time mechanic/technician familiar with the vehicle (maybe, too familiar). We appreciate you being there.
Denise Cartier
02:45 13 Jan 17
Matt Fay
18:05 09 Dec 16
Had my exhaust manifold replaced on my 2001 Toyota Tundra. The guys did a great job, and were nice to work with. REALLY great service.
Harry Ramsey
18:28 01 Dec 16
As always, friendly, knowledgeable and service work completed promptly. Prescott Imports has been reliably maintaining my vehicles for many years. Great team.
Raymond Hanna
14:47 01 Dec 16
The service on my ten year old Mercedes has been wonderful. The staff is very friendly and the shop is extremely clean. The Technician working on my car really cared about this vehicle which I am sure I will be driving for years to come.read more
Donli Dowell
16:46 31 Aug 16
Done great work on my vw many times and always willing to help
todd underwood
20:55 25 Aug 16
I just bought a used 2004 Volvo for our 16 year old son. I took it to Prescott Import to have a used car inspection done. I was so pleased with their customer service and honesty! It does need some struts replaced but they said it wasn't something that needed to be done now and the car was in great shape. They said I could drive it for a long time before I really needed to bring it back in. They were friendly, professional and more important....HONEST! I loved it and would recommend to anyone! - Amyread more
Justin Fleming
20:19 18 Jul 16
I was extremely hesitant about taking my V10 Audi S6 to anyone other than the dealership , but after some research I took a chance on Prescott import car service. I was impressed with the price and quality of the work. I now have a lifetime mechanic I can trust. If they can do good work on a supercar, I recommend them to anyone who gets as nervous as I do about trusting your car to someone new.read more
Paul Monska
03:25 09 Jun 16
Trust your vw to these folks. The mechanics are top notch and thorough. They accurately diagnosed the problems with my jetta on several occasions, providing realistic options on what to do and what it might cost. A reliable shuttle service is an important part of making things work out when you don't have a ride.read more
Mike Chasteen
19:00 02 Dec 15
Davis at Import Service was fabulous. My daughter is living away from home for the first time and had trouble with her VW. I found these guys on-line and after reading the reviews I decided to give them a try. Being that I am in Dallas, they could have told me that anything was wrong with the car, and I would have had no way to verify. They troubleshot to a bad component in the electrical system and had the car finished in a couple of hours and for a minimal charge. I am thankful for their honesty and integrity. read more
Deb Dillon
16:09 03 Oct 15
I had my 2002 Prius in for service this week, and as always, both the service and the work was absolutely top notch. The staff and mechanics don't just shrug and give up when the problem isn't obvious but keep at it until they determine what is wrong and repair it. Also, it would have been easy for them to sell me an extremely expensive part, but since they found that wasn't the root problem, they sent me on my way with a much smaller bill. I truly appreciate the friendly, thorough, and customer-oriented service I have received from this group.read more
C Steele
22:25 13 Jan 15
They know what they are doing and are extremely helpful. I've had routine factory covered maintenance done here and warranty repair work for a water pump all completely covered and I didn't have to leave Prescott. This is the place to bring VWs.read more
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Meet Dave
This is Dave, our customer service manager. When you walk into Prescott Import Car Service or call us up, most likely you’ll be talking to Dave. He’s a good guy. Give him a ring, an email, or stop on by.
Prescott Import Car Service
710 Ruth Street
Prescott, AZ 86301
Phone: (928) 778-9305