Excellent Local Service & Repair

Celebrating 43 years in business

 

 

Customer Satisfaction

A t Prescott Import Car Service, we specialize in taking care of our neighbors, one vehicle at a time. Owners Dave Mendez and Scott Golden train all employees to meet their high standards of honest and ethical work.

We specialize in repairing European and Asian vehicles, our staff is able to offer a focused and quality service, with shorter down-time than any other place that you can take your vehicle.

We know the importance of preventative maintenance. Our approach is to educate our customers on the value of maintenance which is proven to save thousands of dollars over the life of every vehicle in a household.  Our philosophy is carried to education beyond preventative maintenance services, striving to ensure that every customer makes an informed decision about their vehicles repairs.

Whether your vehicle is in need of repairs or scheduled maintenance, Prescott Import Car Service is the best place in town to come for quality service and integrity getting you back on the road as quickly as possible with confidence.

 
AAA Approved

AAA Approved Auto Repair

Prescott Import Car Service is a AAA Approved Repair Shop, meaning it meets the rigorous standards of the American Automobile Association. A certified shop must meet standards for cleanliness, proper tools, adequate technical training, and appropriate technician certifications.

In addition to having an impeccable repair shop, a certified facility must have a favorable opinion rating amongst its customers: AAA performs a survey of a significant number of the shop’s customers and obtains their opinions “on how well the business meets their automotive service needs.” The shop must score at least 90% on each question.

Related Article:  Does Being an AAA Approved Auto Repair Shop REALLY Matter?

 

ASE Certified Automotive Technicians

ASE Certified Master Technicians

Prescott Import Car employs ASE Certified Master Technicians, a title which means that the technician is certified by the National Institute for Automotive Service Excellence on every mechanical and electrical component and system.

An ASE Certification signifies a commitment to excellence by a technician. In order to be certified in an area, a technician must take difficult, national tests on the most current methods and models, meaning they must constantly be learning about new technologies as they are developed. Technicians must also re-test every five years in order to keep their certification.

ASE Certified Master Technicians must keep current certifications in eight areas: Engine Repair, Engine Performance, Electrical/Electronic Systems, Brakes, Heating and Air Conditioning, Suspension and Steering, Manual Drive Train and Axles, and Automatic Transmissions. For this reason, Prescott Import Car Service is the place to bring your vehicle for auto repair that you can trust to get it right, the first time.

Click here to find out more about what an ASE Certification means and why it is important.

 

BBB Accredited Auto Repair

BBB Accredited Repair Shop

Prescott Import Car has been an accredited member of the Better Business Bureau since 2001. As a result, Prescott Import Car has for years been in compliance with the the highest standards and requirements for operating a business. The BBB’s Reliability Report for Prescott Import Car Service is available on their website for anyone to see.

 

VW Authorized Factory Warranty Service

Volkswagen Authorized Factory Warranty Repair Center

Prescott Import Car Service is a Volkswagen Factory Authorized Warranty Repair Center for Volkswagen, serving all of Northern Arizona. Our technicians receive specialized training and information from Volkswagen directly on all the latest models and are experts in diagnosing and repairing your Volkswagen.

Regardless if your Volkswagen is under warranty or not, there is no need to take it to the dealer — recalls, warranty repairs and routine service can all be handled at Prescott Import Car Service!  See more about our Volkswagen service >>>

We specialize in providing high quality auto repair for European & Asian vehicles.

To see a complete list of services that we offer, visit our Services page.

Call Now
Directions