Testimonials

Raymond Hanna
Raymond Hanna
14:47 01 Dec 16
The service on my ten year old Mercedes has been wonderful. The staff is very friendly and the shop is extremely clean. The Technician working on my car really cared about this vehicle which I am sure I will be driving for years to come.read more
Harry Ramsey
Harry Ramsey
18:28 01 Dec 16
As always, friendly, knowledgeable and service work completed promptly. Prescott Imports has been reliably maintaining my vehicles for many years. Great team.read more
todd underwood
todd underwood
20:55 25 Aug 16
I just bought a used 2004 Volvo for our 16 year old son. I took it to Prescott Import to have a used car inspection done. I was so pleased with their customer service and honesty! It does need some struts replaced but they said it wasn't something that needed to be done now and the car was in great shape. They said I could drive it for a long time before I really needed to bring it back in. They were friendly, professional and more important....HONEST! I loved it and would recommend to anyone! - Amyread more
Justin Fleming
Justin Fleming
20:19 18 Jul 16
I was extremely hesitant about taking my V10 Audi S6 to anyone other than the dealership , but after some research I took a chance on Prescott import car service. I was impressed with the price and quality of the work. I now have a lifetime mechanic I can trust. If they can do good work on a supercar, I recommend them to anyone who gets as nervous as I do about trusting your car to someone new.read more
Matt Fay
Matt Fay
18:05 09 Dec 16
Had my exhaust manifold replaced on my 2001 Toyota Tundra. The guys did a great job, and were nice to work with. REALLY great service.read more
Paul Monska
Paul Monska
03:25 09 Jun 16
Trust your vw to these folks. The mechanics are top notch and thorough. They accurately diagnosed the problems with my jetta on several occasions, providing realistic options on what to do and what it might cost. A reliable shuttle service is an important part of making things work out when you don't have a ride.read more
Deb Dillon
Deb Dillon
16:09 03 Oct 15
I had my 2002 Prius in for service this week, and as always, both the service and the work was absolutely top notch. The staff and mechanics don't just shrug and give up when the problem isn't obvious but keep at it until they determine what is wrong and repair it. Also, it would have been easy for them to sell me an extremely expensive part, but since they found that wasn't the root problem, they sent me on my way with a much smaller bill. I truly appreciate the friendly, thorough, and customer-oriented service I have received from this group.read more
Donli Dowell
Donli Dowell
16:46 31 Aug 16
Done great work on my vw many times and always willing to help
Denise Cartier
Denise Cartier
02:45 13 Jan 17
C Steele
C Steele
22:25 13 Jan 15
They know what they are doing and are extremely helpful. I've had routine factory covered maintenance done here and warranty repair work for a water pump all completely covered and I didn't have to leave Prescott. This is the place to bring VWs.read more
Doug Iverson
Doug Iverson
16:55 26 Jan 17
We will be back. Work is delivered on time, fully explained, and done by a long-time mechanic/technician familiar with the vehicle (maybe, too familiar). We appreciate you being there.read more
Mike Chasteen
Mike Chasteen
19:00 02 Dec 15
Davis at Import Service was fabulous. My daughter is living away from home for the first time and had trouble with her VW. I found these guys on-line and after reading the reviews I decided to give them a try. Being that I am in Dallas, they could have told me that anything was wrong with the car, and I would have had no way to verify. They troubleshot to a bad component in the electrical system and had the car finished in a couple of hours and for a minimal charge. I am thankful for their honesty and integrity. read more
Margie Jones
Margie Jones
21:27 02 Mar 17
GREAT! David & Brandon are the best! My car is well taken care of by the mechanics.read more
Jo Puntenney
Jo Puntenney
19:50 09 Mar 17
I never worry about taking my BMW to Prescott Import Car Service. They have always been very honest, reliable and very very friendly. I will never take my cars any place else.read more
Bill Betts
Bill Betts
20:18 16 Mar 17
Great staff and excellent service. Highly recommended to my friends.
Linda Halls
Linda Halls
02:20 31 Mar 17
A great experience. Everyone there is top notch. They did what they said they would do and no hidden surprises with the bill. We recommend this shop to anyone.read more
Greg Watts
Greg Watts
19:11 24 May 17
We have been using Prescott Import Car Service for several years. They always have a very professional atmosphere and demeanor when dealing with you regardless of whether it is a simple basic repair or more complicated and even a repeat under their warranty. Though this has not occurred where it was actually a fault on them (in our case) but the OEM part. We highly recommend them and will continue to use for the future.read more
Kathy Petrovich
Kathy Petrovich
17:08 08 Jun 17
I wouldn't trust any other repair shop. The employees are the best. They are honest hard working people who value their customers.read more
Lisa Novak
Lisa Novak
15:18 29 Jun 17
We have taken our cars here for years. Excellent service every time!
Peggy Knoll
Peggy Knoll
03:25 30 Jun 17
This business has serviced four VW vehicles that I have owned since I moved here in 2004. They have gone above and beyond when I needed to coordinate with a local body shop for repairs. I trust them entirely to do what's best for me and my safety. Thanks Steve, David and the whole crew!read more
JM Dunn
JM Dunn
17:43 24 Aug 17
David at the Service Desk is a pleasure to deal with. No high pressure. Excellent service. I've only been here twice but was very pleased with the quality of work both times. Even got my vehicle back the same day!read more
DIANNE ECHAZABAL
DIANNE ECHAZABAL
15:04 28 Aug 17
David Mendez, Service manager is fantastic. Easy to understand, if your not a gearhead. Very reliable services and great prices.read more
cary graller
cary graller
14:13 19 Oct 17
very timely, efficient, thorough, friendly, courteous and knowledgeable shop. we are very trusting that our vehicles will receive the best and most reasonable service. Thank you guys.read more
Evan Buckner
Evan Buckner
20:26 27 Oct 17
Great place. Great work. Great people Highly recommend
Holly Aldis
Holly Aldis
18:38 30 Nov 17
One car place that I can trust. No surprises here. They tell you what you need to know and give you the choice for service. As a customer, I can tell you that it is one place you will return to because you can trust them. They also know their cars. Thank God for them--no more trips to the dealer in Scottsdale. Love this business!read more
amelia mitchell
amelia mitchell
01:01 22 Dec 17
Great service from good, honest, knowledgeable (and friendly) people. Wouldn't take my car anywhere else.read more
Al Bradshaw
Al Bradshaw
18:15 25 Jan 18
My wife and I have received consistently excellent service from Prescott Import Car Service for several years. We like to keep our cars a long time (who needs car payments), and we depend on Prescott Import to keep them in top, reliable condition. When our vehicles--an Avalon and a Tacoma--need something, they let us know. But we trust them not to recommend something unnecessary. Prescott Import Car Service is a five-star business with five-star employees.....Al B. / 1-25-18read more
Dianne Echazabal
Dianne Echazabal
13:34 11 Feb 18
These guys are the best most professional car repair company I have ever been to! I am 62 years old, and have had many makes and models over the years. Used dealerships and private garages in several states over my lifetime. But without a doubt, the place is the best. I purchased a pre owned VW 2010 Eos about 2 years ago. There is no VW dealer in Prescott. So when I saw that they were a certified repair shop and checked with several VW owners on the streets, I got all terrific reviews. They have been faithfully servicing my cute little hardtop convertible ever since. Love this place and my little car. Now, my husband wants to bring his late model Toyota Rav to them too!read more
Amber Bosworth
Amber Bosworth
15:48 15 Mar 18
Love bringing my VW to this shop. I know it’ll be taken care of. The service it incredible.read more
Dexter Biedenkapp
Dexter Biedenkapp
20:43 21 Mar 18
This place is the best! I've been taking my car here for years and never a problem one. The service is the best, the mechanics are the best, the owner is the best! If you have an import vehicle, by far this is the place in the Prescott area.read more
Bert Stanfield-Pinel
Bert Stanfield-Pinel
14:56 12 Apr 18
What a service facility should be. Courteous, honest, precise and reliable. No hesitation and I have been using them over 10 years for Lexus and VW.read more
JB Greenwood
JB Greenwood
20:47 19 Apr 18
Great service facility. We own two Land Rovers (2008 & 2015) and these guys keep them performing beautifully. Work is always done right the first time, and vehicle comes back clean and ready to roll. Very reasonable fees. You can trust these people with your vehicle and know that the work has been done with care, and that it's been done right.read more
Holly McLean-Aldis
Holly McLean-Aldis
16:52 07 Jun 18
Prescott Import Car Service is the only shop I will use for service for my MINI. They are consistently the best and they know their cars. You can get a hint of how good they are by watching the number of return customers. Absolutely the best out there. No need to drive 100+ miles to get a MINI serviced in Scottsdale and I know I can trust Prescott Import to not suggests service that is not necessary. 10 stars all the way!!!read more
Greg Spencer
Greg Spencer
01:33 29 Jun 18
I can’t speak too highly of Prescott Import Auto Service. Their service is great. They are helpful, honest, reliable, and affordable.read more
Ron Youngclaus
Ron Youngclaus
13:50 29 Jun 18
Great article on cleaning cloudy headlights. Very informative. Thanks.
Jake Sheire
Jake Sheire
17:59 09 Aug 18
Amazing service! Brandon was awesome and the mechanic did a great job on my Lexus. I broke down on the CD way to Payson from Vegas and they put a rush on my job to get me done the same day! Thank you so much guys! Your communication was also top notch!read more
Next Reviews

“I am extremely happy with all service you have done! I recommend you to everyone.”
Linda A.

“This is the best auto repair shop I have ever used.”
Jim R.

“Great place, great people – very clean, knowledgeable and skilled people, A+.”
Holly A.

“We were visiting Prescott from out of town when we had trouble. This place was great – we initially called because they are VW authorized but the AAA approval convinced us – they were very good.”
Ann N.

“Service and commitment surpassed my expectations. Thank You.”
Roy B.

“Good service – we intend to continue our service; by the way we live in Scottsdale.”
Noreen F.

“Prescott Imports personnel are the best! Always there for me.”
Rosalie M.

“Prescott Import Car Service remains the best business in Prescott.”
Mike P.

“My car gets the best care from these guys!”
Jane C.

“I was totally surprised at the service and professionalism – Excellent.”
Wanda W.

“This shop is great! The people are wonderful and they take customer service seriously. We will definitely be back!”
Patricia C.

“These guys do a great job and have done so for years.”
Richard A.

“One of the best shops I have ever seen. Great people working there.”
Gary C.

“Excellent service as always, that is why we keep coming back!”
Mrs. Ron D.

“Good service, good price, well please in all aspects.”
Al H.

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